Privacy Policy

Information Collected

We collect personal data only where it is necessary for the operation of our site and the fulfilment of legitimate business purposes. The categories of data we may collect include:

• — Contact information — name and email address submitted via the contact form on this website.
• — Usage data — pages visited, time spent on the site, browser type, operating system, and referring URL. This data is collected in aggregate and does not identify individual users unless combined with other information.
• — Cookie data — small files stored on your device. See our Cookie Policy for full details.
• — Correspondence — messages, enquiries, and related metadata sent to us via any channel.

We do not collect sensitive personal data, financial information, or identity documents through this website. We do not operate user accounts or store purchasing history on this platform.

Purpose of Processing

Personal data collected via this website is used solely for the following purposes:

• — Responding to enquiries and correspondence submitted through the contact form.
• — Improving the performance and content of the website based on aggregated usage patterns.
• — Complying with applicable legal obligations under Indonesian law.
• — Maintaining internal records required for business administration.

We do not sell, rent, or share personal data with third parties for marketing purposes. We do not use personal data for automated decision-making or profiling.

Storage and Retention Periods

Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Enquiry correspondence is retained for a maximum of 24 months from the date of submission. Aggregated usage analytics are retained for 12 months on a rolling basis.

When personal data is no longer required, it is deleted or anonymised in a manner that prevents recovery. Data stored in backup systems is overwritten according to our standard rotation schedule.

Rights and Requests

Subject to applicable law, you may have the right to access, correct, or request deletion of personal data we hold about you. To exercise any of these rights, contact us directly at [email protected]. We will respond within 30 days.

Where a request cannot be fulfilled — for example, where data is required for legal compliance — we will notify you of the reason within the same timeframe.

External Processors

This website loads resources from the following third-party services. Each operates under its own privacy and data-handling policy. Loading these resources may result in your browser transmitting technical data (such as IP address and user agent) to the respective provider:

• —Google Fonts (fonts.googleapis.com) — typeface delivery
• —jsDelivr CDN (cdn.jsdelivr.net) — open-source library delivery
• —unpkg CDN (unpkg.com) — open-source library delivery
• —Cloudflare CDN (cdnjs.cloudflare.com) — animation library delivery
• —jQuery CDN (code.jquery.com) — JavaScript library delivery
• —Google Maps (maps.google.com) — location mapping on the contact page

We do not pass identifiable personal data to these services beyond what is technically required to load the resource. We do not use tracking pixels, affiliate scripts, or advertising networks.

Policy Contact and Amendments

For any questions related to this Privacy Policy, contact our data correspondence team at [email protected] or by post to our registered address below.

This policy may be updated periodically to reflect changes in our data practices or applicable law. The revision date at the top of this page indicates the version in force. Continued use of the website after a revision constitutes acceptance of the updated terms.